Frequently Asked Questions

We are happy to help you with any questions you may have.

Ordering and Shipping

When will I receive my order?

All orders with in stock items typically ship within 1–2 business days after your order is placed. With fulfillment centers across the U.S., we work hard to get your items to you quickly—though shipping times may vary slightly depending on the carrier.

The product I want is out of stock, can I still order it?

We're working diligently to maintain inventory of your favorite items. While global supply chain challenges may cause occasional delays, we appreciate your patience as we ensure quality products reach you. Receive an instant notification when an item restocks by simply clicking the "Notify Me When Available" button and enter your email on the product page.

Will all of my items ship together in one package?

Orders with multiple items or larger products may ship in separate boxes and could arrive at different times.

Do you ship outside the U.S.?

We only ship within the contiguous 48 states. If you're located elsewhere, we’re happy to ship your order to a U.S.-based freight forwarder of your choice who can help get your items to you.

Do you ship to PO Box or APO/FPO addresses?

Unfortunately, we cannot ship to PO Boxes or APO addresses. We’re happy to ship your order to a U.S.-based freight forwarder of your choice who can help get your items to you.

Do you offer military discounts?

We currently do not offer military discounts however you can sign up for an account on our website with a subscription to our newsletter and you will receive a discount code for 10% off on your first purchase! 

Cancellation and Refund

Can I change or cancel my order?

Our goal is to fulfill orders quickly, so we can not guarantee we will be able to make the requested change to your order after it has been placed. That said, please email us at support@savvyproducts.com and we’ll see what we can do!

My item arrived damaged, what should I do?

We’re so sorry this happened! Please be sure to check your product upon delivery. If there are any issues, contact us at support@savvyproducts.com and our team will be happy to help.

I'd like to make a return.

You may request a return within 30 days of delivery. In some cases, you may be responsible for return shipping and restocking fees, depending on the condition of the item when it’s received. If your item arrives damaged or has a manufacturer defect, return shipping is on us.

Not sure about a product before you order? Feel free to email us at support@savvyproducts.com with your questions or a link to the item—we’re happy to help!

Have Questions or Comments?

We'd love to hear from you! Send us a message at support@savvyproducts.com and we'll respond as soon as possible.

Email Us